Get in Touch

Contact Us

Have a question, need support, or want to share feedback about Neo? We would love to hear from you. Our team is here to help.

Reach Us Directly

Email Support

For general inquiries, billing questions, refund requests, or technical support.

[email protected]

We typically respond within 1–2 business days.

Quick Support Tips

  • Billing or refund requests: Include your account email and order details.
  • Technical issues: Include your macOS version and a description of the problem.
  • Feature requests: We read every email and prioritize based on user feedback.