Legal Document

Privacy Policy

At Neo, your privacy is fundamental to everything we build. This policy explains how Seven Eidos Pvt Ltd collects, uses, and protects your information when you use the Neo Voice Assistant.

Last updated: March 2026

Information We Collect

  • Account Information: When you sign up, we collect your email address and authentication credentials to manage your account.
  • Voice & Biometric Data: All voice processing and biometric data (speaker verification) is processed locally on your device. We never transmit or store your raw audio or biometric profiles on our servers.
  • Usage Data: We may collect anonymized usage statistics (feature usage, error reports) to improve the product. This data cannot be linked back to you.
  • Device Information: Operating system version and hardware capabilities to optimize performance and compatibility.

How We Use Your Information

  • Service Delivery: To authenticate your account, manage subscriptions, and provide core Neo Voice Assistant functionality.
  • Product Improvement: Anonymized usage data helps us identify bugs, improve accuracy, and prioritize features that matter most to RSI users.
  • Support: To respond to your inquiries and troubleshoot issues you report to us.

Data Security

  • Local-Only AI Processing: All AI inference, voice recognition, and biometric verification runs on your device. Your audio never leaves your computer.
  • Encryption: All data stored locally is encrypted using AES-256. Account data transmitted to our servers uses TLS encryption.
  • No Third-Party AI Services: We do not send your voice or commands to third-party AI providers (e.g., OpenAI, Google) without your explicit consent.

Your Choices

  • Data Deletion: You may request deletion of your account and associated data at any time by contacting [email protected].
  • Opt-Out of Analytics: You can disable anonymous usage analytics in the Neo app settings at any time.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or an in-app notification. Your continued use of Neo after changes take effect constitutes acceptance of the revised policy.

Contact Us

For privacy-related questions or requests, please contact us at:

Seven Eidos Pvt Ltd
[email protected]